This in-house virtual Communication Skills Training course will provide lots of tips and ideas to help you adapt your style of communication to get your message across to others. We’ll show you how to build better relationships and use a range of communication methods.
Delivered via conference and lasting 3 hours, our trainer will join you online to deliver the course, making this virtual Communication Skills training course cost-effective and easy to arrange.
The Course Aims
In this virtual communication skills training course,
We look at the different methods of communication how to select the best method, as well as using the Transactional Analysis theory to understand how we should communicate face to face.
Communication isn’t just about selecting the right tool. Face to face communication and the way you portray yourself is also very important and in this session, we look at the behaviours required to demonstrate effective communication.
The Course Objectives
Those who attend this virtual Communication Skills Training Course will:
- Understand the advantages and disadvantages of the different methods of communication available
- Know why choosing the correct method of communication for the message is vitally important
- Know why communication breaks down, and the skills required to ensure communication is effective
- Be able to demonstrate reactions and behaviours associated with effective communication.
More Course Details
Here’s what we cover in our Virtual Communication Skills Training Course:
Why Improve Communication Skills
- Looking at why it is important to improve/change the way we communicate in life and in business
Methods of Communication
- What are the different methods or channels of communication available to you
- What are the pro’s and cons of each method
- How to choose the best method for what you want to communicate
- What are the skills required to communicate effectively?
- What to consider when communicating
- The Communication Cycle
- Questioning and Listening
- Understanding Transactional Analysis and how to use it to communicate more effectively