About this Article
This article describes how to connect to your online meeting via your PC.
Connecting to the Conference System
In your welcome email, you will have received a link to use to connect to your meeting. Just a few moments before the time of your meeting you should click on this link.
You will probably get a prompt asking if we can use your microphone and camera. Please click allow on these prompts.
If your online coach or trainer is already there, you will be connected immediately. If they are not you will see a prompt to let you know that the conference hasn’t yet started. If you see this, wait a few moments and refresh the page.
Once connected you should see your trainer in the video screen.
Note: Only trainers and coaches have login details. You don’t need these so please don’t worry, you haven’t missed anything.
Disconnecting from the Meeting
Once your meeting has completed, click the red hangup button.
It’s worth clicking the link to your meeting in advance, just to see if there are any initial issues.
If you can’t see your own image in the small box in the screen, click the camera icon and the bottom of the conference screen then click it again. It should be solid white. The same for the microphone if there are any issues with this too.
If you do have connection issues or have any other questions then please contact our helpful Skills Garage Mechanics here.