Error: NotAllowedError: Permission denied

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When accessing the camera on Google Chrome you see an error – NotAllowedError: Permission denied.

This is a permissions error with a simple fix.

To correct permissions:

  1. Click the 3 stacked dots on the far right of Google Chrome to the right of the address bar (not to be confused with the 3 stacked dots that are in the top right of the dark blue screen in our system) Click Settings from the dropdown menu.
  2. In the new page that appears, click Privacy and Security from the menu on the left
  3. Now, scroll down the page to find Site settings and click this option
  4. Under permissions, find Camera. Click this option
  5. If you have more than one camera, ensure the correct camera is selected at the top of this screen
  6. Under the Allow section, look for Click this
  7. Under Permissions, look for Camera and check that Camera is set to Allow

Now, refresh the meeting page and try to share your camera again.

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