Accessing a Mini Online Training Session Using the Desktop App

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About This Article

This article explains how to access a mini online training course using the desktop app once you have made a booking. This assumes you are using an unsupported browser such as Safari, Explorer or Edge.

 

Find Your Confirmation Email

When you booked you should have received a confirmation email from us about the event. Contained in that email is a link to click to access the event.

 

Accessing the Course

Once you click the link you will be taken to the course holding page. We use a service called Zoho Showtime to deliver our mini online training events and this is where you will be taken to download the Showtime app.

From the holding page, click the Browser Not Supported warning from the bottom right of the page, click the green download link and follow the instructions. You can see more detailed instructions here.

Once installed, here is the process to access

  1. Click the link you received in your welcome email
  2. Your browser should detect that you have the app installed and will prompt you to open it. If not, click the browser unsupported link again and then launch
  3. That’s it. You can now enjoy the course via the app

 

Enhanced Experience

Once in the course, you can use the links on the left of your page to enhance your experience. You can use the Questions button to ask the trainer and the other audience members questions

You can take part in any polls that the trainer makes available.

You can use the chat button to enter the course chat room.

And you can use the notes link to make any notes about the course that you can save for later.

 

Exiting the Course

To exit the course, click the red exit button on the bottom left of the screen. Please feel free to rate your experience and help us to improve the courses that we deliver.

Need Further Help?

If you have any questions about the app, accessing or about our events in general, please contact our helpful Skills Garage Mechanics here and we’ll create an account and link your bookings to it.

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