Accessing a Mini Online Training Session From a PC

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About This Article

This article explains how to access a mini online training course once you have made a booking.

 

Find Your Confirmation Email

When you booked you should have received a confirmation email from us about the event. Contained in that email is a link to click to access the event.

 

Accessing the Course

Once you click the link you will be taken to the course holding page. We use a service called Zoho Showtime to deliver our mini online training events and this is where you will be taken.

Not all browsers are compatible with online training courses. You should use either the latest version of Chrome or Firefox. This service is not compatible with Explorer or Safari as of yet.

If you don’t have one of the above browsers, you can download the Zoho Showtime desktop app. From the holding page, click the Browser Not Supported warning from the bottom right of the page, click the green download link and follow the instructions. You can see more detailed instructions here.

Here is the process to access (without the app)

  1. Click the link that you received into your mailbox
  2. On the welcome page, click Enter Session. If the trainer is there then you will connect immediately. If not, a message will ask you to wait for a short while then try again
  3. Check your mic and camera are working. You don’t really need a camera and audio for these sessions, but you are welcome to share them. Click Continue
  4. That’s it. You can now enjoy the course

 

Enhanced Experience

Once in the course, you can use the links on the left of your page to enhance your experience. You can use the Questions button to ask the trainer and the other audience members questions

You can take part in any polls that the trainer makes available.

You can use the chat button to enter the course chat room.

And you can use the notes link to make any notes about the course that you can save for later.

 

Exiting the Course

To exit the course, click the red exit button on the bottom left of the screen. Please feel free to rate your experience and help us to improve the courses that we deliver.

Need Further Help?

If you have any questions about accessing or about our events in general, please contact our helpful Skills Garage Mechanics here and we’ll create an account and link your bookings to it.

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