This short Principles of Live Chat online training course will introduce some top tips and do’s and don’ts when dealing with customers via live chat.
The session covers:
- The key principles of delivering service via live chat
- The Do’s and Don’ts of using live chat
- Tips and techniques for delivering great service via live chat
By the end of this Principles of Live Chat online training session, you will know how to improve the service you offer via live chat.