Introduction to Assertiveness Online Training Course

This short Introduction to Assertiveness online training course will provide an understanding of what assertiveness is and some examples of how to use the skills.

The session will cover:

  • What is assertiveness?
  • When might you need to be assertive
  • Examples of assertive behaviour and phrases

By the end of the session, you will know what assertiveness looks like and have some ideas of how to sue it.

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