Foundations of Customer Service Online Training Course

In this short Foundations of Service online training course, we’ll introduce the six fundamental things that will you to deliver great customer service and customer experience.

The session will cover:

  • The Background to the Foundations
  • The 6 Foundations of Customer Service
  • Using the foundations in your daily interactions with customers

After this session, you will have a toolkit that will help you to deliver better service and overall better customer experience.

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