David has worked in the training and development sector for over 16 years and started up Revolution Learning and Development in 2009.
David acts first and foremost as an account manager and consultant, working with clients to understand training needs, develop bespoke solutions and producing quotes and proposals.
You’ll also find David delivering some of our solutions. David delivers management and leadership training, communication and customer service and sales skills training.
David specialises in Management and Leadership development programmes. His background also lends itself well to designing and delivering customer service and sales programmes.
David is a skilled facilitator and coach as well as a training and development consultant.
His skills are used widely in the business when working with clients to determine the best route to take to provide skills, ideas and training to clients.
David attends many of our client meetings and deals directly with clients on a daily basis.
David has also worked with a number of clients to build competency frameworks, appraisal and performance management systems, customer service standards and interviews.
David is incredibly creative and comes up with many of the clever ideas we have in our training courses to get messages across – from simple discussion topics to large floor-based exercised and games.
Although David has overall responsibility for the business, he is still heavily involved in the delivery of many of the companies training programmes.
Areas of Expertise
- Leadership and Management
- Change Management
- Coaching Skills
- Time Management
- Communication & Assertiveness
- Negotiation and Influencing
- Customer Service and Customer Service Management
- Sales and Sales Management
- Presentation Skills
- Behavioural Based Safety at Work
- Safety Leadership
- Appraisal and Performance Management Skills
- Disciplinary and Grievance
- Personal Development Planning
- Full utilisation of the ‘training cycle’; needs analysis, design, delivery & evaluation
- Change Management, Leadership and Personal Development programmes/workshops including blended learning and learning technologies
- Skills assessment and competency framework design
- Training strategy and programme management
- Coaching programmes and strategies
- Performance management system design, delivery and evaluation
- Project initiation, documentation, implementation, project team management
- Client relationship management
- Departmental & team management
- Role profiling and assessment centre design
- Psychometric testing and interviewing